News Flash

* Hampton City News

Posted on: May 28, 2020

June 5, 2020: City begins phased opening of buildings to the public on Monday


June 5, 2020 — The City of Hampton will begin a phased opening of buildings to the public on Monday, June 8 — with measures in place to stay within the governor’s guidelines for Phase Two. Some areas will be open with social distancing limits and others may operate on an appointment basis to reduce wait time. Some facilities, such as community centers and libraries, will not likely open until Phase Three. The library’s new curb service will continue.

  • City Hall, Ruppert Sargent Building: Both City Hall at 22 Lincoln Ave., and the the Ruppert Sargent Building at 1 Franklin St. will be open to the public for regular hours. Visitors should wear masks and maintain social distance. Elevators will be limited to two people. Not all offices will be fully staffed, so visitors should check with security. Ruppert Sargent will be open with one entrance for the public and employees. City staff will be on hand to guide citizens and ensure social distancing. The Assessor’s Office, Treasurer’s Office and Commissioner of the Revenue’s Office will all be open. DMV Select and passport services will not be available.
  • City Manager’s Office and City Council Office: Located on the 8th floor of City Hall, will be open to the public Monday-Friday from 8 a.m.-4:30 p.m.
  • The Department of Human Services (Social Services): Located at 1320 LaSalle Ave., Human Services (Social Services) will be open to the public Monday-Friday from 8 a.m.-4:30 p.m. 
  • Public Works Department: Located on the 4th Floor of City Hall, Public Works will be open to the public, with staff available to help residents.
  • Air Power Park: The park and its geodesic dome will be open to the public 9 a.m.-3 p.m. seven days a week. The capacity will be 25 people, and surfaces will be disinfected frequently. Visitors need to wear masks and are encouraged to use the hand sanitizer available at the door. Outdoor exhibits are open from sunrise to sunset daily.
  • Hampton History Museum: The museum will be open to the public Monday, Tuesday, Thursday, Friday and Saturday, 9 a.m.-4 p.m.; Sunday and Wednesday, from 1 p.m.-4 p.m. Visitors must wear masks. In addition, the online offerings will continue to expand, including “Clips with the Curator” videos that are shot at points of interest in the museum galleries and Air Power Park. There are also more in-depth distance learning videos with the museum educator. Plans are being made to bring both the museum’s monthly Port Hampton Lecture series and the Front Porch Music series online beginning in July. For more information on the History Museum and Air Power Park, and to explore videos, museum collections and other resources, visit .
  • Hampton Carousel: The restored carousel will remain closed to the public because there is no way to thoroughly disinfect it that would not damage the finish on the wood surfaces.
  • Procurement Office: Located in the Ruppert Sargent building, Procurement will be open to the public from 8 a.m.-4:30 p.m.
  • Finance Department: Located in City Hall, Finance will be open to the public 9:30 a.m.-3:30 p.m. City employees will need to make an appointment for assistance with retirement planning and applications.
  • Division of Fire & Rescue: Fire’s administrative office, community risk reduction branch, and EMS branch will remain closed to the public with the exception of FOIA, reports, payments, etc. that cannot be done remotely. Fire stations will remain closed to the public. 
  • Hampton Coliseum: The box office will open to the public Monday for customers to receive ticket refunds for canceled or postponed performances previously scheduled at the Coliseum and The American Theatre. Refunds will be processed by the method of payment used for purchase. Box office hours are Monday-Friday, 10 a..m.-4 p.m. Customers must bring their tickets and the same card used for purchase if it was not a cash transaction). Customers without face coverings will be denied entry, and other parts of the facility are still closed to the public. Staff will be on site to help customers with social distancing and to make sure face coverings are used.
  • Convention and Visitor’s Bureau: Located at 1919 Commerce Drive, the bureau and the Visitors Center, at 120 Old Hampton Lane, will be open to the public.
  • Parks, Recreation & Leisure Services: In addition to Air Power Park and the History Museum, a number of other Parks facilities will also be open to the public Monday, including Sandy Bottom Nature Park and individual campsites (no room rentals, kayak or yurt rentals and no group camping); the Hamptons and Woodlands golf courses (with limited restaurant services); Hampton tennis courts; and training for the Workforce One program at the Y.H. Thomas Center. City athletic fields will be available for team practice drills only (competitions remain canceled). Beaches are open, the BMX track at Gosnold’s Hope Park and the Woodlands skate park will be open to the public Monday, and fishing will be allowed at Armistead Pointe and Sandy Bottom Nature Park.
  • Community Development: People who need service from Community Development, such as planning and permits, should continue to do business electronically or by phone.
  • Restaurants: Starting Friday, June 5, restaurants may resume indoor dining, along with previously allowed takeout and pickup services. The eateries may operate at no more than 50% capacity. Currently, outdoor seating is allowed for restaurants that are set up for it, at half capacity. The city has closed parts of Queens Way to allow restaurants in that area to acquire temporary outdoor seating permits. Restaurateurs without such a permit would need to fill out a . Restaurants that desire to serve alcohol outdoors would need to have a from Virginia ABC. .
  • Hampton public pier downtown: The downtown pier is open to the public on a limited bases. Arriving boats can stay up to two nights. Boaters are reminded to practice social distancing by staying 6 feet away from each other.
  • Healthy Families: Healthy Families To Go is a new way for you to get the latest, up-to-date information about parenting, family relationships and more – . You can get information on what it’s like to be a new parent, the challenges of being a military family, the importance of having healthy self-esteem, and how blended families can work together to become one. Healthy Families To Go includes videos and recorded seminars.
  • Fort Monroe: Public access to Fort Monroe is being is restricted and certain outdoor services canceled because of the coronavirus pandemic. Some sections and roads managed by the National Park Service have been closed to the public. Starting May 29, the public beach at Fort Monroe is open to the public for walking, exercise and recreational activities as long as safety procedures are followed. All basketball courts and playgrounds are closed, the fishing piers at Engineer Wharf and Finger Pier are closed, and all public programs and tours through June 10 are canceled.
  • Beaches: Starting May 29, all city beaches are open to the public for swimming, sunbathing and walking. The beaches will be monitored by beach ambassadors to make sure safety measures are followed. Hampton’s outside parks continue to be open to the public and available to those who want to go walking. Residents are reminded to practice social distancing by staying 6 feet away from each other.
  • Peninsula Regional Animal Shelter:  The shelter is no longer requiring appointments for adoptions and is observing normal operating hours.
  • Hampton Roads Transit: The agency has reduced bus routes as demand has dropped. The goal is to operate reduced services but still support connectivity to medical facilities, major employers, and other locations for essential trips while ensuring there are no significant geographic gaps in the system. The plan is designed for people who must travel to reach their destinations. Paratransit services continue. Keep up with the new .

If you have a question about a city service that’s not answered here, please call the departments listed on or call the Citizen Contact Center at 757-727-8311. 

Facebook Twitter Email

Other News in * Hampton City News